FAQ

The Basket is made from partially recycled HDPE and the rest of the Trolley is made from steel and good quality components, observing the environment at all times.

The Shoppacart stands at a height of 140cm, is 98cm long and 45cm wide, when folded it rests at 41cm high, 90cm long and 59cm wide.

The Shoppacart weighs 9.5kg.

The basket capacity of the Shoppacart is 100L, our recommended weight is 20kg in the trolley basket and 15kg on the lower shelf.

The Shoppacart fits into most cars, we have designed our 4×4 Kit Accessory to make it easier and more convenient to use on larger vehicles including utilities and 4WD SUV’s. If you are unsure or would like more information, please contact our team.

The Shoppacart has ingenious elastic straps that protect your vehicle as the trolley enters and exits the car. We also offer a Shoppacart Mat Accessory that attaches to the boot of your car and folds out to provide extra glide, see how it works in our “How To” video.

The Shoppacart has a 5 year warranty.

Please contact one of our friendly team members here.

No, you should not use your Shoppacart on travelators, escalators or stairs to avoid risk of tipping. Any damage caused by using the Shoppacart on escalators, travelators or stairs will be deemed misuse and will not be covered under warranty. We recommend to always use the lift or a ramp.

Shoppacart believes in contributing to a circular economy and will endeavour to provide spare parts and components at a reasonable and affordable price should they be required. Contact someone from our team to discuss this further.

Once you have placed your order, we will check the payment details and then process the order in our warehouse. You will receive a shipping confirmation as soon as the order has left the warehouse. Delivery times may differ per country. Please note that your local carrier may not deliver on Bank holidays, Saturdays and Sundays.

Please contact one of our friendly team members who can assist you with the status of your order.

Shoppacart is currently shipping to Australia, USA and Europe, if you are unsure, please contact one of our friendly team members.